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DEVELOPMENT PROTOTYPE / PROJECT OVERVIEW

Shopify COD Confirmation.

A conversational commerce prototype exploring voice and WhatsApp confirmation for cash-on-delivery orders.

Illustrated workflow from a Shopify order through WhatsApp or voice confirmation to a confirmed cash-on-delivery parcelSHOPIFY ORDER → CUSTOMER CONFIRMATIONILLUSTRATIVE PROJECT VISUAL
THE PRODUCT

Shopify COD Confirmation, at a glance.

A Shopify app project exploring how voice and WhatsApp conversations can support cash-on-delivery order confirmation before fulfillment.

The approach

The prototype connects Shopify application interfaces with Twilio communication routes and an AI-agent layer. It separates order intake, conversation handling and processing infrastructure. End-to-end rollout and business-impact measurement remain separate development milestones.

Product capabilities

  • Shopify order-webhook integration
  • Voice and WhatsApp conversation prototypes
  • AI-agent confirmation logic and a voice simulator
  • Queue and database foundations for order processing
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